Arij Saïd

Step inside established service businesses as the operational owner, taking full responsibility for how the business runs day-to-day, so execution is consistent, functions are aligned, and the business no longer depends on the founder to keep everything moving.

• Own the full operational rhythm: coordinating execution, managing priorities, and ensuring nothing stalls or lands back on the founder's desk
• Align marketing, sales, delivery, client experience, and internal operations into a single, coherent direction
• Design and implement systems that fit the real business environment, replacing patchwork fixes with structure that holds under pressure
• Establish clear ownership across every function so work moves from intention to delivery without breakdowns
• Protect margin through tighter execution and elimination of resource waste, through structure, not cost-cutting

Full operational ownership of a growing U.S.-focused service company. Led team development, cross-functional execution, and strategic growth across all business functions.

• Helped scale revenue from early-stage beginnings to six-figure levels through strategic operations and optimized team performance, developing compelling proposals, and leading strategic sales negotiations.
• Maximized profitability by negotiating client deals, monitoring project budgets, and ensuring efficient resource allocation.
• Defined and implemented the company’s brand strategy, shaping its positioning, messaging, and visual identity to support business growth and market recognition.
• Built and led a high-performing remote team of Executive Assistants, Digital Marketers, & Bookkeepers, and strategically aligning talent with the business core values and client needs to ensure consistent, high-quality delivery.
• Built the company's marketing service from the ground up by identifying the opportunity, developing the full service offering, hiring, training and leading the marketing team.
• Contributed to training the sales team and outlined detailed sales processes, improving consistency, conversion rates, and overall team effectiveness.
• Supported team training and coached team members on client communication and best practices to improve overall service quality.
• Designed and implemented systems, workflows, processes, and SOPs, improving operational efficiency and accountability.
• Reduced bottlenecks, improved execution speed, and ensured deadlines were consistently met.
• Maintained a high client retention rate (above 90%) and satisfaction by proactively managing expectations and delivering reliable, high-quality service.
• Leveraged data-driven insights to make strategic decisions balancing growth, profitability, and operational sustainability.
• Established scalable frameworks that positioned the company for future growth without compromising quality or efficiency.

• Contributed to business growth by assisting in projects and campaigns that directly supported revenue growth and expanded EntreAdmin’s client base.
• Helped grow the business by participating in sales conversations, contributing to proposals, and leading the creation of marketing proposals and service offers that aligned with client needs.
• Built and expanded the company’s marketing service by developing offers, supporting service setup, and managing digital marketing initiatives across key channels.
• Supported team growth by assisting in training and coaching team members on sales, service delivery, client communication, and best practices to improve overall quality.
• Strengthened client relationships through improved communication, engagement, and proactive support, ensuring high satisfaction and long-term retention.
• Optimized client onboarding and ongoing support processes to improve efficiency and client experience.
• Streamlined internal workflows and processes to enhance coordination across the team.
• Provided insights and feedback from client interactions and operations to leadership, informing decisions that supported strategic growth.

• Supported copywriting, content creation, and digital marketing execution for business clients

• Supported SEO, copywriting, content creation, and managing the marketing team

• Delivered Content Strategy, SEO Content, Copywriting, Email Marketing, and UX Copywriting, for clients across multiple industries

• Founded and fully managed an e-commerce jewelry brand. Handled marketing strategy, branding, content creation, and paid advertising

• Developed and maintained Windows applications and databases; supported software updates and internal systems